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Testimonials

At Abruzzo Reality, we pride ourselves on our service.  But don't just take our word for it - read some testimonials from our many satisfied clients.

We had been looking for a while to find a house in Abruzzo, when we made an appointment with Tracey. What a relief. Where we thought we were well prepared and made a list with houses to visit, Tracey had a much better view on what we needed and wanted. It was love on first sight with the house she suggested.

Being a foreigner in Italy, we could use all the help we could get. Tracey and her colleagues exceeded our expectations; not only did they give us tonnes of advice and information, they also helped with several practical issues. Thanks to Tracey we experienced a very smooth operation.

Besides the professionalism, Tracey excels in trustworthiness, and she transfers this feeling also to the people she works with. We appreciate her professional sight, but we appreciate her even more for the person she is.

I can advise everyone to engage with Tracey and her colleagues when you are looking for a house in Abruzzo.

Property transactions are invariably by their very nature stress inducing, especially when involving an unfamiliar language and legal system. Complete trust in any company chosen for marketing and conveyancing is paramount and it was clear to me from my first conversation with Tracey that I had at last found the person I'd been looking for.

The sale of my property involved a particularly challenging problem which on several occasions appeared almost impossible to resolve. Tracey however is a person who inspires confidence almost as though failure is not an option and I have no doubt that without her skill and involvement the house would still be for sale and likely to stay that way.

From my personal experience of property ownership in Abruzzo I believe the service this company provides is unique and only wish that I'd found such an agency in 2004 when I first dipped my toes into Italian living.

After living 8 years in Abruzzo, Italy, we felt it was time for another change in our lives and we put our house on the market. Within a year we sold it through Tracey and her colleague Vincenzo. We are very pleased with the way the sales process has gone. Tracey and Vincenzo offered help and gave advise wherever needed.
Currently, we have to make the latest changes by name at a view Italian utility companies and we are pleased to have the help of Tracey for realizing that. So we are very satisfied with the work of Tracey and Vincenzo. Thank you both!

We entered into the Italian property market on a bit of a whim and with little knowledge. Tracey immediately impressed us by the responsive way she answered our initial queries and provided us with really helpful advice on geographical areas to consider. We booked a couple of long weekends in Abruzzo and Tracey could not do enough for us in organising viewings and ferrying us from house to house. Tracey was accompanied by Vincenzo who originates from Abruzzo and together they make an impressive and knowledgeable Anglo-Italian partnership. They were always realistic about the merits and weaknesses of each property and we never felt under any pressure from either of them at any time. They clearly just wanted to find the right property for us and approached this with great integrity and dedication. We learned a lot about Abruzzo from them and did eventually find a wonderful property, completing the sale in May 2016. Tracey held our hand throughout the process, arranging the survey and the notary and responding immediately to any issues whenever they arose. This high quality attentive service did not stop once we had taken possession of the property and Tracey continued to help out with organising energy supplies and fuel bills.

We would now regard Vincenzo and Tracey as our first Abruzzo friends. We often had meals together during our house hunting and we now take every opportunity to catch up with them when we return to the holiday home they found for us. We feel very lucky we stumbled on Abruzzo Reality!

We were extremely happy with the professional service provided by Tracey when selling our house in Abruzzo. Tracey was very efficient, responsive and provided a high quality and reliable service, as well as being a sincere person.

Tracey always kept us well informed through every step of the selling process. It is worth noting that Tracey was also prepared to put in the extra work, even driving 2 hours each way, because through her experience she knew that our property would match her client's requirements. We are very pleased Tracey put in the time and effort to sell our property as she was then able to match it to the buyer's requirement the outcome being it was sold to the first family who viewed it. I would definitely recommend Tracey who is a professional breath of fresh air, compared to the indifference showed by some other agencies (especially when selling).

Finding a house in Italy was no easy task as we had no idea of an area to choose, let alone a town or city!  After searching for a few months and following a couple of visits, we came across Tracey and Vincenzo through another agency we were viewing with, and after a very short space of time, we switched agencies. Lo and behold, they found us the perfect place to live! Tracey listened to our criteria completely and some of the things we were asking for weren’t easy to come by in the city we chose - Penne - but after searching on our behalf, we have now taken possession of our beautiful new Italian apartment!  Tracey and Vincenzo organised all the legal work for us too, so all we needed to do was to arrive at the Notary office and sign a few documents. It was so easy and totally stress free!  We kept in contact with Abruzzo Reality the whole time - asking questions, raising silly points about Italian life and legalise, and each time Tracey was able to assure us that there would be no problems - and she was right!  We are back in the UK at the moment but heading out in September when her after sales Manager, Manolo, will be taking control of helping set up bank accounts in Italy together with going through all the documentation that is needed to set up payments for the apartment utilities.  We thoroughly recommend Abruzzo Reality - the service has been second to none - and we are hoping that the journey we travelled together to find our new home has made us firm friends for the future when we are living there.

From the moment we began working with Tracey, we knew we had found someone extraordinary that would make our house-buying experience as smooth as it possibly could be, considering we were interested in buying a house on a different continent, in a country where we didn’t speak the language. Her warm personality and amazing work ethic, when combined with her knowledge of the Abruzzo region, make her simply the perfect realtor to work with when buying a home there. We had countless questions for her throughout the process, for which she provided answers via e-mail or telephone almost immediately, regardless of time zone differences. There were also many challenges with the bank that provided our home loan that Tracey resolved through perseverance and 100% dedication to our best interests. When we met her in person, our initial impression was solidly reinforced; we instantly felt at ease with her, as if she was part of our new family abroad. We honestly don’t know if we could have succeeded in buying our dream home in Italy without her, and continue to depend on her and trust her fully with other business opportunities to this day. We couldn’t be more pleased with her work. We also cannot say GRAZIE MILLE enough to our dear friend Tracey Nicholas for making all of it possible, and for making it a fantastic experience!!

I and my husband were thinking about buying a house or an apartment in Italy. Last October we visited a fair for Homes Abroad in Helsinki, Finland and afterwards we waited that one of the agency’s would contact us about the apartments.  Then, while we were on vacation at Christmas, we found in internet one apartment which was very interested. So, we contacted AbruzzoReality and Tracey. She answered very quickly and was very helpful. In the beginning of January we were visiting this apartment in Italy. The apartment was just that we were looking for. Because of Tracey, everything happened very quickly, in the 1st of February we could say: We own a part of Italy! Happy, happy, happy…
P.S. Finally the Finnish agency offered the same apartment for us but for much more expensive price…

After having our apartment up for sale for a couple of years with no result, we were recommended to contact Tracey by friends, as she had helped with their sale. We cannot thank and praise her enough as she instantly went into action to advertise and find us a buyer. The whole process was completed quickly and professionally and what we thought would be a complete headache went very smoothly. Tracey dealt with the whole process from viewings, booking the Notary and arranging to have all the utility bills transferred in to the new owners names. We would like to thank the whole team for their excellent service.

We are 2 Danish families who recently has bought a house in Abruzzo. We have been very satisfied with Tracey and Abruzzoreality from the first day.  All our emails were answered in a quick and positive way and all our questions has been replied professionally and accommodating.  All our arrangements has been observed and we consider Tracey and her company very reliable.  No task is too big and none too small. Tracey is at the moment helping us buying furniture in Ikea and has bought 4 padlocks and made sure, that our house was securely locked.

We cannot speak highly enough of our experience when dealing with Tracey Nicholas of Abruzzo Reality.  She made the whole selling process so simple and straightforward, and this was dealing with two customers who didn’t speak a word of Italian!  She answered every email promptly, was honest and fair and we had total faith in her from the beginning, and our trust was rewarded.  The viewing of our property, to the completion with the notary, all took place in under a month, thanks to her organisation.  We were kept fully informed at every stage, from receiving initial deposits to advising when to book our flights.  What we expected to be a complicated and nerve wracking experience actually turned out to be very enjoyable, thanks to her.  We recommended her to friends of ours, and they had exactly the same experience as us, and even said she did more than was expected to help them after their sale was completed, assisting them with the bank and transfers.  We would be happy to act as referees for anyone thinking of buying or selling with Tracey, we are totally confident you would be as pleased as we were if you used her as your agent.

From the word go we were impressed by Tracey's professionalism. She focused on exactly the type of property we wanted, not what she had to sell. Tracey spent a lot of time with us and offered much practical advice and we secured a perfect house meeting all our requirements. In addition, Tracey provided all the necessary information on Italian property law and much else besides about local issues. The whole process moved very smoothly to completion with Tracey and her colleagues always there to clarify any issues. A first class operation.

While searching for our dream house in Italy, we “shortlisted” a long list of about 30 houses in various parts of Abruzzo. More than half of the houses were from Abruzzo Reality, as Tracey was one of the few real estate agents that responded to us, and promptly too. We met different real estate agents during our house-hunting trip. Tracey and Vincenzo stood out as they patiently listened to our requirements (and we were rather fussy about what we wanted!) and brought us to see the different houses. We read about the Daunting process of buying a house in Italy and different websites tell you different things. We were glad we could leave everything to Tracey and Vincenzo! They made the whole process so much easier as we had to go back to work and could not travel to Italy as often as we would have liked. After signing for our dream house, Tracey and Manolo (the do-it-all handyman) helped us with everything from cleaning the house, dealing with the utility company, to getting the house painted. We really appreciate their help!

We can't say enough good things about Tracey and Vincenzo. The welcoming guidance they provided during our first day-long house search in several towns was as helpful and generous as their time and "insider insights." We've had good experiences with real estate professionals in our moves, but have never seen this level of customer service and expertise.

We have moved from the USA to Montefino in the Province of Teramo, Abruzzo, Italy. By shear luck we googled Abruzzo properties and found Abruzzo Reality and Tracey! She and her colleagues were the most accommodating team that we could have asked for. Tracey speaks both fluent Italian and English so there has been no concern for a misunderstanding in translation. We incurred some daunting trials while acquiring our Elective Visas and Tracey went above and beyond the call of duty to assist us. If you are in the market for a home in Abruzzo, Abruzzo Reality is a must!

We do not know where we would be if it weren't for the assistance provided by Tracey. She made every step of the buying process effortless as well as assistance above and beyond the actual purchase. Everything was explained in detail and their knowledge of the area, details and contacts were invaluable. She is an asset to the continued management of our property and have no hesitation in recommending her to anyone contemplating buying or selling property in Abruzzo.
Buying a house in Italy has been an almost life long dream for us and was one that we never expected to come true. We decided that we might be able to buy in April as a result of the very favourable exchange rate and we immediately found Abruzzo Reality and a number of houses we were interested in. I started bombarding Tracey with daily, and sometimes more frequent, e-mails to get more information about properties and about the process generally and she was fantastic. She responded promptly every time and really seemed to enter into our excitement about the project. She gave us excellent advise about some of the properties which had appeared ideal on the web but which clearly were not going to meet our ideals. We went out to Abruzzo in July and met Tracey and Vincenzo as we visited our three chosen properties. They negotiated a fantastic deal for us on our perfect property and saw us through everything that followed; Tracey could not have been more helpful or supportive. We completed our purchase as planned on November 9th after a last minute hiccup, when the notary had to cancel our appointment at short notice. Tracey provided a lot of psychological support and Vincenzo rang round virtually every notary in Abruzzo to find one who could see us that day, as our plans and those of our vendors were completely dependant on that date. Tracey is now our property manager and I have complete confidence that under her expert guidance, all will continue to run smoothly for us in Abruzzo. Our dream has totally come true and for that we owe a huge debt to Tracey and Vincenzo for their expert support and guidance in helping us to achieve that dream.

I cannot rate Abruzzo Reality highly enough. We were very fussy buyers!! We had a long list of things that we wanted from a house and we were beginning to think we would not find what we were looking for. It can be quite disappointing seeing what looks like a lovely property on the internet and then travelling all the way to Italy to find its next door to a factory!!
Vincenzo and Tracey however, took on board our requirements and showed us only properties that fitted the criteria we asked for. They were professional and their local knowledge of the area was invaluable. It was also nice to see that the sellers thought highly of them too.
They found us the property we eventually bought and convinced us to look at it even though we thought it might not be for us from the photos. They were right.
They guided us through the buying process and helped us every step of the way, always prompt with responses to our queries. The help did not stop after we signed the papers, they helped with bills, finding us local suppliers and services and even now help us if we have a problem or need to know where to find something.
I would highly recommend them to anyone thinking of buying in this area, with Tracey speaking English and Vincenzo’s local knowledge they make a great team.

After deciding for ourselves that the region Abruzzo was for us the place in Italy to look for a vacation home, we came in contact with Tracey. Right from the start the contact was good and comfortable.  We never felt there was a main focus on the business side, or that we were being pushed in a direction we did not want to go.  Instead we always felt that it was up to us what kind of properties we wanted to view.  That Tracey had understood what our wishes were regarding the property and the location, became very clear when we were asked if we wanted to view a "mystery" property and fell for it right away.  It forfilled all the wishes we had for a property in Italy!

During the entire process, from start to end, we have always felt that Tracey was there to support us.  It was a very good feeling to know that a person with good knowledge of the Italian way of doing business was there to support us by doing the necessary paperwork or translation work.  Based on our own experience , we highly recommend working with Tracey Nicholas.

To move, buy a house and live in another country with all its bureaucracy, customs and language barriers is quite a daunting, if not exciting, prospect at the best of times. To do so, when you are doing it alone can be frightening to say the least.

Tracey made it more of an exciting adventure, without the down side, in a friendly and trustworthy manner. I am extremely grateful to her and her colleagues, and they are still here, helping to smooth out the edges long after I purchased the house of my dreams. I consider them as friends.

Tracey also found me a companion, a beautiful and loving dog who is always by my side :) Thanks for all Tracey.

We had a very large and unusual property and Tracey and colleagues did a great job selling it, they managed to find a buyer who loves our house and village. They were helpful and accommodating from the beginning, through to the final act.

Tracey has made the selling of our Abruzzese property painless. She has coped with all the bureaucracy for us, and made a potentially very stressful time, into a positive experience. If only all house buying was that simple; much more certain and secure than in the UK. Many thanks.

We bought our house via Abruzzo Reality a couple of years ago. We contacted them via internet and went to Abruzzo to have a look at several houses that were available at that moment. Tracey organised the trip to the different houses and yes...We fell in love with one particular house. From that moment on, Tracey took care of everything for us to be able to buy the house. Even now, when bills have to be paid, when meetings have to be organised and other problems have to be solved, she takes care of it. She took care of finding a gardener, someone to take care of the pool, etc...
In other words, she's taking care of everything when we aren't there and we know we can rely on her. Keep up the good work, Tracey! Thanks for helping us!

“Tracey, who works with a reliable Abruzzo estate agent through whom we purchased our property, was so incredibly helpful in guiding us through the bureacracy of Italian property purchase: in her safe hands, we didn't encounter any problems, and it all seemed straightforward. And now she is providing an excellent property management service: totally flexible, reliable, and not expensive: it just takes away all those little worries that you inevitably have when you're not actually there. It is so useful when someone knows a trustworthy builder, plumber or carpenter. We consider ourselves so fortunate.

We find few people in the UK have even heard of Abruzzo, let alone know where it is in Italy! It is simply glorious, it is "real" Italy, still (thank goodness) undeveloped, un-touristy and cheap. If you have children, like us, they are loved and spoiled. Go to Abruzzo, and see for yourselves! Tracey will give you the warmest welcome.”

After struggling to buy a house in Abruzzo for over a year, Abruzzo Reality made it happen for us. They turned out to be very helpful in ensuring we did not have any surprises and easing the, sometimes, arduous process of buying a house. They really pushed the boat out; sorting out difficulties with land boundaries and in particular, after purchase, they were very helpful in introducing us to a wide range of local craftsmen and builders to ensure we had a choice of who refurbished the property. We couldn't have asked for more, they supported us all along the way and were transparent and straightforward in all the negotiations. We would have likely given up long ago if it were not for their support!

In our search for houses in Abruzzo we came across several kind and helpful people in the various real estate agencies. However, from the very beginning Tracey has given us kind, informative and immediate responses to all our questions. So, when we met Tracey at our first trip to Abruzzo there was no doubt in our mind to chose her and Abruzzo Reality to help us.

Tracey has been guiding us from the first step of the Italian buying process until we finally received the keys to the house. And we are convinced that Tracey will ensure that the process of renovating the house will be as smooth as possible. Thank you.

After searching for 3.5 years and meetings with many brokers, we can safely say to have some experience. The meeting with Tracey and Vincenzo felt right from the first moment. The combination of Italian (Vincenzo) and English / Italian (Tracey) works very well. They have an extensive network, convenient from the first moment to the after sales care. The casual and friendly way of doing business is nice. The contacts are fast. Questions by email are quickly picked up and answered. They have the necessary knowledge and can inform you about all the things needed for the purchase and / or establishment in Abruzzo. If you are looking for a broker that works reliably and fast, you've come to the right place.

We were looking at houses in Abruzzo for quite some time as we were quite fussy on what we wanted and it had to be within a specific budget. Apart from this, our requirements changed a lot over the period we were looking at houses. Despite this we have to say Tracey and colleagues were always there to help out, and even show us a few house we insisted on seeing when they knew quite well they were not suitable for us. The house we eventually purchased was one they brought to our attention, when they did we named it the "prison house", which shows how impressed we were, and of course how wrong! During the purchase and since (now 4 years on) Tracey has helped us (and still does) not only sort out our problems and get jobs done, but also provide great guidance and encouragement to do things ourselves.

"Can’t thank you enough for all your help. We are now Italian house owners! The people have all been so friendly and we are looking forward to getting know our new neighbours and coming back to see you. Arriverderci, but not for long!"

Tracey made buying a property in Abruzzo a quicker and easier process than buying property in the UK. We viewed in July and moved in November. She arranged appropriate viewings and was prepared to drive us to several properties with return visits when required. We stopped occasionally for coffee and pizza and a chat about the steps necessary, to make sure everything was done legally and ensure our peace of mind. Tracey is an invaluable link between non- Italian speakers and the authorities involved in buying here. She arranged Codice Fiscale's, bank accounts, money transfers, notaio's, geometra's etc and also arranged work we wanted done at the house before we moved in. She even personally cleaned the house before we moved in and bought us the essentials of at least wine to see us through the first night after a long drive from North Wales. Most communications were via email, always prompt, truthful and courteous. After we had moved in and during that very unsure period she was available by phone or email to help and support us when dealing with utility companies, Sky TV and practically anything we asked of her. We wouldn't hesitate to recommend using the friendly and professional services of Abruzzo Reality.

“Thank you, Tracey for all your help with our house buying experience. You gave us support right through the process, from making our first visit to some potential properties to being with us at the final signing, and this was much appreciated. We feel that we have made the right choice of property to suit our needs and we really couldn’t have asked for a more pain-free process, which was mainly down to the way you kept in touch with us and sorted things out to help us. We feel that, for you and our estate agent, nothing was too much trouble and you went the extra mile on our behalf. We’d strongly recommend you to anyone else who is thinking of buying their dream home in Abruzzo. “

Buying property in a foreign country can be intimidating without a trusted guide. Tracey is that person. We have worked with her since 2010. She helped us buy our first home in Abruzzo, and when it became to small, sold it for us and helped us buy a larger one. She also cares for our property and manages the necessary paperwork in our absence for very reasonable fees. She is high energy and clearly enjoys what she does, but what most impresses us is how she continually goes above and beyond what a normal estate agent would do to help with the many small things -- even those not directly property related. If you are looking to buy in Abruzzo, you can rely on Tracey to provide you honest service, good advice, and service long after the sale.

"Having decided emphatically that Abruzzo would be our holiday home location, we visited at Easter to look for our dream home. We met many agents but not one of them inspired us with trust in the manner in which Tracey did. We were led patiently through the house hunting process; initially via the “net” in England and then on the ground in Abruzzo.

Every detail of this potentially difficult process was taken seriously and sensitively. We were kept up to speed by being fed every morsel of information electronically as the deal unfolded whilst we were back home in England. The establishment of our ‘codice fiscale’ and Italian bank account were all facilitated for us. We came back to Italy to complete the purchase, just six weeks from first sight to completion."

From start to finish, Tracey and the Abruzzo Reality team are there to help. With finding the correct home with in the correct budget, to offering advice as to which is a good buy and which not so much. Need work done, they have contacts to help. Need a mortgage, they have contacts that can help with that to. The service doesn't stop with the purchase of a home either. Any care, guidance, or other assistance after the home purchase, Tracey can help. Being that English is her first language, this all makes a complicated process, that much easier. I can't say enough about the level of service received by Abruzzo Reality.

We would like to say a huge thank you for all of your help and support in helping us buy our dream home here in Italy; you walked us through every step of the way.

The service you and Abruzzo Reality provide is first class as well as your ongoing after sales service. It is hard to believe we’ve been living here for over four years now and not being fluent in Italian, it’s still great to know you are always there whenever we need your help and support. We know we can rely on you and you always have a friendly, professional approach, so we’ve always felt secure in dealing with someone who speaks the same language. That is a really important factor, especially when buying a property abroad. We wouldn’t hesitate to recommend you to anyone.

Once again a very special thank you, Tracey, we both know we couldn’t have done it without you!

"We cannot sing the praises of Tracey sufficiently highly. She has taken all of the worry out of the house purchasing process in Italy. She has been trustworthy, thorough and reliable throughout. Tracey is a gentle, intuitive translator, active project manager and industrious agent. We have made significant savings by entrusting the whole process to Tracey. Without having the confidence to make this leap of faith we could never have operated so effectively, or economically from so great a distance.

The inevitable unfamiliarity with the Italian property house buying market proved potentially daunting. Informed advice is crucial and is provided in abundance."

For some time we were looking for a nice place to call our own in Italy, where we could have a relaxing time in between the rush of daily life, but could also rent during the high season. Looking over countless internet pages and visiting real estate sites we came across the site of "abruzzoreality.com". We couldn't have been more lucky.

From the start we had all the help that a 'stranger in paradise' could wish.

Together with Tracey we browsed the practically the whole of north Abruzzo for something suitable that had to be not only comfortable but also had to be fitting within our budget.

Because we were in the Netherlands, she visited several properties for us and came up with an extreme good property in Mosciano Sant'Angelo at the end of May. From that moment everything went in a current. Tracey and colleagues did literally everything for us. They took care of all the paperwork and she was our tower of strength during this hectic period. In only a few weeks we had to go to Italy to get everything straightened out and a few weeks later we could sign the contract. I'm sure that with our lack of knowledge about the Italian language and bureaucracy, we would have never done it in such a short period with such a fantastic result.

Our sincere compliments to Tracey for all her effort in helping us to obtain our apartment. Abruzzo Reality really put people before quick profits.

Thank you guys!

"Tracey, you have been so very helpful with looking for a holiday place for us to buy. Without your help and translating there is no way we could have done it. We are very grateful, very many thanks."

We are now the happy owners of a beautiful house in Abruzzo.

We came to Abruzzo for the first time, knowing that we love Italy and having talked to Tracey once, we soon realized that she understood our brief better than we perhaps did ourselves.

We not only enjoyed her professional service, both during the search and all the following admin work, but also the friendly manner in which it was delivered.

We would have no reservations in recommending Abruzzo Reality to anyone that would like to buy a property in Abruzzo.

"We cannot thank you enough for all the help you have given us in becoming Italian real estate owners! That lovely house is something one only dreams of!"

We first met Tracey and Pete in 2007 when we started our search for our holiday home and, 8 years on, we can honestly say that they have supported us every step of the way and we have no hesitation in recommending them to assist you in finding your home, steering you through the buying process and managing your property.  The house is spotless when we arrive for our holiday and the garden is tidy.  We know that we can trust everything to be done on time and that gives us great peace of mind.  Over the years we have had builders, plumbers, electricians, painters and decorators working at our house, renovating and maintaining the property and Tracey has been invaluable sorting everything out for us, without any fuss and keeping us informed.

Bills are paid on time, any queries are dealt with efficiently and if we have guests staying at the house, Tracey and Pete meet and greet them.  We know that we can ask for any shopping or any errands to be done at any time.  Really cannot fault the service that they provide.  

"Tracey plays an influential and catalytic role by managing our home effectively, overseeing extenuating works and building improvements, payment of services and caretaking when unoccupied. We have never once regretted our association nor been proven wrong in our judge of character. She has worked and continues to work very hard for us."

We have had a small country property near Penne in Abruzzo for eight years now, but decided to try letting the house for holiday rentals, for the weeks we were not using it ourselves. We were given contact details for Tracey’s property management services, as someone who could arrange everything for us in our absence. We did just that and have never looked back!

Tracey takes care of everything from advertising the property, dealing with all enquiries and looking after guests once they arrive. She organizes the cleaning, laundry and provides a first point of contact for guests during their stay, should they have any problem or enquiries. She provides an excellent service and with great inter personal skills, is easy to deal with.

Our project has been a great success with a good number of bookings and some very happy guests! We cannot recommend Tracey’s property management services too highly!

We have known Tracey and Pete for several years as our right hand people in the Abruzzo. It would have proved extremely difficult if not impossible to manage renovations and ongoing work to our holiday home without them. Tracey has been consistently diligent, efficient and organized in her work, whether it be getting plumbers and builders in and overseeing work done, paying bills or managing holiday guest requests, changeovers, trips to and from the airport, with Pete doing gardening, maintenance and painting. They are always willing, always quick to respond via email or phone, with plenty of initiative and suggestions.

We cannot recommend them highly enough. You will not regret your decision should you choose them …we certainly never have and count them now as friends as well.

HOW WOULD WE MANAGE WITHOUT THEM??

Tracey and Pete came highly recommended by many when we posted on a local chat room for some reliable help in our area. 

What valuable advice those people gave us - Tracey and Pete have been a God-send and we don't know how we would organize our holiday home rentals without them. 

They are honest, reliable, efficient and trustworthy and willing to consider any request to help... which makes them irreplaceable in our book :) No task is too small - or too large!! and all is carried out with a cheerful word and a happy smile.

We would have no hesitation reommending Tracey and Pete to any needing reliable service in the area, and would happily chat with anyone who needed further information if necessary. 

 

We've been using Tracey's property management service for almost 10 years now and don't know how we would have managed without her.  Living in the U.S. and visiting only once or twice a year, we've needed to rely on Tracey to manage repairs, take care of bills and coordinate all aspects of renting our little house.  It's a relief to not need to worry about things and just be able to relax and enjoy ourselves when we visit.  Most importantly, everything is handled in a pleasant and congenial manner.  I couldn't recommend her more highly.

We have been using the client services from ‘Abruzzo Reality’, i.e. Tracey and Peter, for the past 7 years and in that time not only have they provided us with a reliable and professional service they have gone above and beyond what has been required of them, managing both the property and the utilities.
Having someone with both the local language and knowledge of local contacts to get any work we require completed has been invaluable, and knowing that someone is local to our property is very reassuring. Not sure what we would do without their indispensable help and service, which are much appreciated.

"Tracey and Pete are our key holders, and have been invaluable. Not only preparing for and meeting guests, but also arranging for tradesmen to carry out maintenance and repairs. They have been a great help in paying bills for us, which requires an understanding of the language that we do not have. We would have no hesitation in recommending them to other property owners in the area."

"I can't imagine what it would be like if we didn't have you to monitor progress - we'd be totally in the dark. Many thanks for all your help."

"Tracey and Peter have been an immense help to us, providing high quality, professional services to let us make the most out of our holiday home. All their work has been carried out to a very high standard, and their ability to organise just about every aspect, from paying bills to organising the local "artisans", means we can just turn up and enjoy our house. Meraviglioso!"

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